Delivery Information

The Wudapple endeavours but does not guarantee to deliver the products to customers within 12 days from the day of close of sale depending upon the shipping location. Other factors include delay in delivery through the courier partner, transporters strike etc. Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.Purchases are shipped from our own warehouses or offices. Our endeavour is to make the products reach you within 12 business days from receipt of payment.

Order deliveries will be made by our own staff or third party courier and logistics companies usually between 9 am – 5 pm Monday – Saturday.

Further, we may at times be unable to deliver the confirmed order(s) to you and the reason for the same could be inclusive of but not limited to the following:

(i) Unavailability of the relevant product; (ii) poor/improper/defective quality of the relevant product ascertained through our quality audit process; and (iii) inaccuracies or errors in product or pricing information. In the event of any circumstance(s) as aforementioned; you shall not be entitled to any damages, monetary compensation, redeemable vouchers and /or store credits.

In case we unable to deliver the confirmed order(s) as mentioned hereinabove and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the Site will be reversed back in your card account.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order

Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order.

Delivery Charges

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments